In 2025, WhatsApp has become much more than just a messaging platform — it is now a powerful business tool.
One of its most effective features is the WhatsApp Catalog, which lets businesses showcase their products or services directly inside WhatsApp.
👉 In this guide, Techsoftonics explains how to set up and use WhatsApp Catalog step by step to boost sales and customer engagement.
🔹 Step-by-Step: How to Use WhatsApp Catalog
1. Set Up WhatsApp Business App
- Download the WhatsApp Business App (iOS/Android).
- Register your business number.
- Add your business profile details → Name, Address, Email, Website.
2. Create Your Catalog
- Go to Settings → Business Tools → Catalog.
- Tap Add Product/Service.
- Upload:
- Images (good quality)
- Name
- Price (optional)
- Description
- Link (if available)
✅ Tip: Use professional product photos — first impression matters!
3. Share Catalog with Customers
- Share individual products directly in chat.
- Share the entire catalog link on WhatsApp, Instagram, Facebook, or Ads.
👉 This allows customers to browse without leaving WhatsApp.
4. Manage Orders Through WhatsApp
- Customers can add products to cart and send order requests.
- You receive instant notifications and can confirm via chat.
- Integrate with Techsoftonics WhatsApp API + Perfex CRM for automation.
5. Run Click-to-WhatsApp Ads with Catalog
- Connect catalog with Meta Ads Manager.
- Run ads with CTA “Shop on WhatsApp”.
- Customers → Click → Land directly in your catalog.
🔹 Techsoftonics Pro Tips 💡
- Use CRM integration to capture catalog leads automatically.
- Automate WhatsApp replies for faster order confirmations.
- Keep catalog regularly updated (out-of-stock items can harm trust).
🔹 Conclusion
WhatsApp Catalog is not just a digital product showcase — it is your mobile storefront.
With Techsoftonics, you can take it further by integrating WhatsApp API, Meta Ads, and CRM automation.
📞 Call us: +91 73768 28261
📧 Mail us: support@techsoftonics.com
🌐 Visit: https://techsoftonics.com/
🚀 Techsoftonics – Your Partner for WhatsApp API, Catalog & Business Automation.
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