At Techsoftonics, we value our customers and strive to provide the best digital solutions and services. Please read our Refund and Cancellation Policy carefully before making any purchase.
1. Cancellation Policy
- Orders for digital products, software, or services may be cancelled within 24 hours of purchase, provided that the product/service has not already been delivered, activated, or used.
- Once the product license, download link, or service access has been issued, cancellations will no longer be possible.
- To request a cancellation, please contact us at support@techsoftonics.com with your order details.
2. Refund Policy
- Refunds are only applicable under the following circumstances:
- The product/service delivered is defective, malfunctioning, or not as described.
- A technical issue prevents product activation or use, and our support team is unable to resolve it within a reasonable time.
- Duplicate payments made due to technical errors.
- Refunds will not be issued for:
- Change of mind after purchase.
- Products/services already delivered, downloaded, or used.
- Issues caused by the customer’s own system, network, or device incompatibility (unless clearly stated in the product description).
3. Refund Process
- Customers must submit a refund request within 7 days of purchase.
- Approved refunds will be processed to the original payment method within 7–10 business days.
- In some cases, transaction fees or gateway charges may be deducted from the refund amount.
4. Contact Us
For any questions, cancellations, or refund requests, please reach out to us:
📧 Email: support@techsoftonics.com
📞 Phone: +91 73768 28261